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161,469 results

Build+ (formerly Wahl+Case)
Customer Success Manager career path, skills, and responsibilities

Want to find a role as a CSM? Message us! https://www.wahlandcase.com/tokyo-recruitment/jobs Customer Success Manager or ...

4:50
Customer Success Manager career path, skills, and responsibilities

138,428 views

3 years ago

Dan Martell
Top 5 Activities of a Great SaaS Customer Success Manager

How to Build a Business You Don't Grow to Hate: ...

12:45
Top 5 Activities of a Great SaaS Customer Success Manager

149,248 views

5 years ago

Teach Up
À la découverte du métier de Customer Success Manager

Découvrez la table ronde animée par Margaux François, COO chez Teach Up avec la présence d'Alixe Clément, Head of ...

13:15
À la découverte du métier de Customer Success Manager

4,150 views

2 years ago

Plateya - Experts freelances gestion d'entreprise
Définition du métier de Customer Success Manager (CSM) : On explore ce rôle clé des start-up

Ici, j'explore le métier de Customer success manager si important pour les start-up et entreprise pour fidéliser leurs clients.

5:18
Définition du métier de Customer Success Manager (CSM) : On explore ce rôle clé des start-up

1,100 views

1 year ago

Welcome to the Jungle Media
OH MY JOB! : Customer Success

In this new episode of OH MY JOB!, let's meet Guillaume, who works as a Customer Success Manager. "The Customer Success role ...

4:18
OH MY JOB! : Customer Success

23,052 views

6 years ago

Strategic CS Labs (formerly TCSP)
How to Answer Customer Success Manager Interview Questions (with examples!)

If you're looking for help with your next Customer Success Interview, here's a video to give you tips on how to nail the questions ...

5:57
How to Answer Customer Success Manager Interview Questions (with examples!)

108,334 views

4 years ago

Vitally | Customer Success
What Do Customer Success Managers Do? Let's Break It Down

In today's episode of Customer Success Simplified, we're diving deep into how CSMs ensure that customers not only stay satisfied ...

5:26
What Do Customer Success Managers Do? Let's Break It Down

5,634 views

1 year ago

As Far As I Know
CUSTOMER SUCCESS Simplified | How does CS roles looks like in 2025? #customersuccess

Customer Success (CS) is the powerhouse of SaaS growth, yet many people misinterpret its role. It's not just about handling ...

5:16
CUSTOMER SUCCESS Simplified | How does CS roles looks like in 2025? #customersuccess

246 views

1 year ago

Rob Walling
Top 5 Activities of a Great SaaS Customer Success Manager

SUBSCRIBE: https://www.youtube.com/microconf?sub_confirmation=1 If you run a SaaS business, you need to know how to get ...

7:49
Top 5 Activities of a Great SaaS Customer Success Manager

20,889 views

3 years ago

Macronet Services
Customer Success Consulting—What You Need to Know

In this video, Gary Sloper, Co-Founder & Managing Director at Macronet Services, talks about the importance of leveraging ...

6:23
Customer Success Consulting—What You Need to Know

583 views

4 years ago

CSValue
A Day in the Life of a Customer Success Manager/Lead | Behind-the-Scenes Insights

Ever wondered what it's like to be a Customer Success Manager? Join us as we dive into the day-to-day life of a professional ...

8:57
A Day in the Life of a Customer Success Manager/Lead | Behind-the-Scenes Insights

6,157 views

2 years ago

Data Slayer
Day in the Life of a Customer Success Manager [WFH/Remote]

Sneak peak into a CSE's daily routine... Need expert help fast? Book a 1:1 session and get unstuck today ...

10:31
Day in the Life of a Customer Success Manager [WFH/Remote]

23,161 views

4 years ago

Customer Success Collective
The BIG differences between customer success and account managers

Both Customer Success Managers (CSM) and Account Managers (AM) are cut from a similar cloth. They have similar job ...

5:18
The BIG differences between customer success and account managers

2,444 views

1 year ago

Strategic CS Labs (formerly TCSP)
Customer Success Certification and Courses, Do You Need Them To Get a Job?

Check out the Poll and responses here: ...

6:06
Customer Success Certification and Courses, Do You Need Them To Get a Job?

16,544 views

4 years ago

Lakshya Sharma
day in the life of a Customer Success Manager (CSM) in Tech

In today's video, I'm taking you behind the scenes to show you a day in the life of a Customer Success Manager at a top SaaS ...

9:25
day in the life of a Customer Success Manager (CSM) in Tech

4,610 views

10 months ago

Practical CSM
What is your customer success strategy? - Rants & Musings with Rick Adams

Just as every company needs a strategy, so does every department within a company need its own strategy, and this applies ...

4:38
What is your customer success strategy? - Rants & Musings with Rick Adams

1,097 views

5 years ago

Life at Miro
Customer Success Manager Interview Questions and Answers (From a Miro CSM Lead and Recruiter)

Looking for your next move? We're hiring! https://miro.com/careers/ Planning on interviewing for a Customer Success Manager ...

18:01
Customer Success Manager Interview Questions and Answers (From a Miro CSM Lead and Recruiter)

22,692 views

2 years ago

HubSpot Excellence
Mastering HubSpot’s Customer Success Workspace (Full Walkthrough)

Steal my Customer Success Workspace Setup Checklist → https://hubs.ly/Q03QCpBD0 Learn how to set up and optimize ...

18:43
Mastering HubSpot’s Customer Success Workspace (Full Walkthrough)

555 views

3 months ago

CSM Practice
What is CUSTOMER SUCCESS?

Customer Experience#CustomerSuccess #customerexperience #cx The success of any business is inherently intertwined with the ...

4:26
What is CUSTOMER SUCCESS?

27,712 views

6 years ago

Customer Success Collective
How to actually get hired as a Customer Success Manager

Are you interested in becoming a Customer Success Manager but struggling to land an interview, let alone get hired? In this video ...

6:48
How to actually get hired as a Customer Success Manager

3,536 views

7 months ago

CSM Practice
What is a Strategic CUSTOMER SUCCESS MANAGER?

customersuccessmanager #customersuccess Join Irit Eizips, CEO of CSM Practice, and Lobat Kashi, Senior Customer Success ...

13:30
What is a Strategic CUSTOMER SUCCESS MANAGER?

10,322 views

5 years ago

Claudia Mansell
A day in the life of a Customer Success Director in a tech startup

Hi! I'm Claudia and I work at Partly, which is New Zealand's fastest growing startup. This is a day in my life.

6:53
A day in the life of a Customer Success Director in a tech startup

746 views

2 years ago

Infinite Renewals
HubSpot Customer Success Workspace Tutorial | Full Walkthrough & Setup Guide

Looking to streamline Customer Success in HubSpot? This video is your complete HubSpot Customer Success Workspace ...

7:40
HubSpot Customer Success Workspace Tutorial | Full Walkthrough & Setup Guide

3,718 views

9 months ago

Jeron Akeem
Day in the Life of a Customer Success Manager

Back with another day in the life of a customer success manager video. Subscribe:https://www.youtube.com/c/JeronAkeem Let's ...

15:26
Day in the Life of a Customer Success Manager

2,303 views

1 year ago

Customer Success Collective
The most important customer success metrics explained in 7 minutes!

Are you struggling to separate your CLV from your NPS? Do CSAT and CES ring a bell or sound like gibberish? The customer ...

6:43
The most important customer success metrics explained in 7 minutes!

2,204 views

2 years ago