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customer experience simon sinek

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SteveJobs CustomerExperience
2:51
SteveJobs CustomerExperience

487,536 views

10 years ago

Simon Sinek
The Secret to GREAT Customer Service | Simon Sinek

There is a difference between being polite and actually caring. Good customer service takes much more than just being polite.

1:50
The Secret to GREAT Customer Service | Simon Sinek

203,356 views

7 months ago

TEDx Talks
Customer Experience | Yassmin Shahin | TEDxPSUT

Explore the critical role of customer experience in business success, uncovering strategies to create meaningful connections and ...

15:19
Customer Experience | Yassmin Shahin | TEDxPSUT

10,157 views

1 year ago

Contentsquare
What is customer experience (CX)?

When 80% of customers say that the experience a company provides is just as important as its products and services, it's probably ...

3:52
What is customer experience (CX)?

7,080 views

1 year ago

Mark Sanborn Official Booking Site
4 Ways to Elevate the Customer's Experience | Mark Sanborn Customer Service Keynote Speaker

https://marksanborn.com/presentations/ Do you know how to elevate the experience for your customer? Everyone knows how to ...

5:49
4 Ways to Elevate the Customer's Experience | Mark Sanborn Customer Service Keynote Speaker

251,245 views

12 years ago

Executive Speakers Bureau: Book Keynote Speakers
The Effortless Customer Experience

Matt Dixon is one of the world's leading experts on sales, customer service, and customer experience. As Chief Product ...

3:14
The Effortless Customer Experience

38,349 views

7 years ago

TEDx Talks
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU

Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest ...

8:21
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU

781,742 views

7 years ago

Steven Van Belleghem
5 Customer Experience Trends for 2025 by Steven Van Belleghem

Here's a condensed summary for your YouTube description: --- **The 5 Hottest CX Trends for 2025** Customer experience (CX) ...

18:57
5 Customer Experience Trends for 2025 by Steven Van Belleghem

124,342 views

1 year ago

Nienke Bloem
What is Customer Experience (the definition!)

A common understanding of what Customer Experience is, gives the good context. In this video I share the definition of Customer ...

1:52
What is Customer Experience (the definition!)

4,359 views

6 years ago

TemkinGroup
Customer Experience Matters (Temkin Group Video)

This high-energy video from Temkin Group provides rich insights into why customer experience is so important. And it shares a ...

2:22
Customer Experience Matters (Temkin Group Video)

194,009 views

10 years ago

TEDx Talks
Why Companies Fail at Customer Experience | Yves Van Vaerenbergh | TEDxKULeuvenBrussels

Yves Van Vaerenbergh is an innovative professor of Customer Experience Management at KU Leuven and a keynote speaker at ...

12:34
Why Companies Fail at Customer Experience | Yves Van Vaerenbergh | TEDxKULeuvenBrussels

11,594 views

3 years ago

Stanford Graduate School of Business
Defining Customer Experience

Hear Jonathan Levav, Professor of Marketing at Stanford Graduate School of Business, define the customer experience.

2:42
Defining Customer Experience

63,826 views

5 years ago

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Valuetainment
Customer Experience: The $3.7 Trillion Dollar Mistake Companies Make

Patrick Bet-David discusses the importance of superior customer service and shares some valuable business tips for ...

11:58
Customer Experience: The $3.7 Trillion Dollar Mistake Companies Make

69,729 views

3 months ago

Learn True English
Customer Experience Manager Interview Questions and Answers

Customer Experience Manager Interview Questions and Answers.

6:34
Customer Experience Manager Interview Questions and Answers

361 views

3 months ago

TEDx Talks
The secret to great customer service | Michele Marshall | TEDxStGeorge

Imagine if every customer walked away from your business feeling valued, heard, and eager to return. That's not luck—it's the ...

5:46
The secret to great customer service | Michele Marshall | TEDxStGeorge

6,071 views

3 months ago

Shep Hyken: Customer Service & CX Expert
How AI is Transforming Customer Experience | NiCE Cognigy Virtual Event Preview

AI is transforming customer experience faster than ever. In fact, 83% of companies are increasing their AI spending to: Enhance ...

3:19
How AI is Transforming Customer Experience | NiCE Cognigy Virtual Event Preview

89 views

1 month ago

Cowrywise
The Customer Experience Advantage | CXCON 25

Customer Experience (CX) has evolved into a critical business function that directly impacts an organisation's bottom line. It is no ...

1:58
The Customer Experience Advantage | CXCON 25

262 views

2 months ago

McKinsey & Company
The future of customer experience: Embracing agentic AI

As companies race to improve customer responsiveness and satisfaction, many are turning to AI to transform their contact centers ...

25:12
The future of customer experience: Embracing agentic AI

954,840 views

7 months ago

Jeannie Walters
Customer Experience Strategy 101: How To Achieve Scalable CX Success

In today's fiercely competitive market, a solid customer experience (CX) strategy isn't just nice to have—it's essential. Companies ...

1:08:54
Customer Experience Strategy 101: How To Achieve Scalable CX Success

2,845 views

Streamed 11 months ago

SurveyMonkey
2021 customer experience strategies (new study)

Tips and tricks for leveraging people, process, and technology to build your 2021 customer experience strategy, based on our ...

5:05
2021 customer experience strategies (new study)

29,940 views

5 years ago

BrandLove Global
What is Customer Experience (CX)?

What is Customer Experience? It's the feelings and thoughts that a customer associates with your brand. It's how customers feel ...

1:15
What is Customer Experience (CX)?

123,496 views

11 years ago

Valuetainment
Customer Service Vs. Customer Experience

For detailed notes and links to resources mentioned in this video, visit ...

15:22
Customer Service Vs. Customer Experience

1,794,882 views

9 years ago

Simon Sinek
The SERVICE in Customer Service | Simon Sinek

Customer service isn't about the customer always being right, it's about the customer feeling heard. If we truly serve our customers ...

4:43
The SERVICE in Customer Service | Simon Sinek

236,767 views

3 years ago

TemkinGroup
Emotion: The Missing Link in Customer Experience (Temkin Group)

This Temkin Group video shows the importance of emotion when it comes to an organization's approach to customer experience.

2:41
Emotion: The Missing Link in Customer Experience (Temkin Group)

136,520 views

9 years ago

Simon Sinek
The Secret to Outstanding Customer Service | Simon Sinek

Simon shares a powerful message about the role of empathy in customer service and leadership. Using a relatable airline ...

3:01
The Secret to Outstanding Customer Service | Simon Sinek

95,775 views

1 year ago